Complaint
The Katjes brand motto "Every life is valuable" represents our corporate philosophy, influences our actions within the company and our social responsibility along the value chain. Katjes implements measures to avoid and minimize risks in our supply chains, some of which are global, and to protect human rights and environmental standards. If legal violations occur despite the preventive measures, a complaints procedure enables those affected to report this to us. The following portal can be used for this purpose:
We will examine all complaints confidentially. The status of the individual complaint can be viewed at any time via the portal. It is also possible to contact our employees via the comments function.